What to do in case of a non-emergency

Things like back pain, sore throats, and minor burns and cuts can cause us to make unnecessary and costly emergency room visits.

If you’re experiencing an illness or injury that is serious, but not an emergency, consider visiting an urgent care center instead of an emergency room to reduce your wait time* and your out-of-pocket expenses,† while receiving the care you need.

Your local urgent care center is a great option.
Urgent care centers provide many of the same basic medical services as a doctor's office, often with extended hours for delivering services and lower out-of-pocket costs. Staffed with qualified professionals, urgent care centers are ideal for non-emergency care when your doctor is not available.

How to locate an urgent care center
Make sure you’re covered before visiting an urgent care center. Get an authorization from your doctor’s office, or call Shield Concierge (800) 334-5847 to find an urgent care center, or click on the link below and chose Urgent Care. Be sure to choose a center that is in your medical group.

Locate an urgent care center

Need help late at night or when you’re out of town?
You can also consider Teladoc. Connect to Teladoc’s U.S. board-certified doctors at any time, any day through the convenience of phone, video, or mobile app. And, your copay is only $5. Teladoc doctors are available to resolve many of your non-emergency medical issues and even provide you with a prescription if necessary.

Register today

Weight Watchers® recipe

Pear and Gorgonzola Flatbread

9 SmartPoints Value
Prep time: 10 min
Cook time: 7 min
Serves: 1

The classic combination of pears and gorgonzola isn’t just for salads. Enjoy this easy delicious meal with your loved ones and friends.


1 flatbread Flatout Light Original flatbread
1/4 cup shredded part-skim mozzarella cheese
1 small pear, thinly sliced
3 slices cooked Canadian bacon
1 oz gorgonzola cheese, crumbled
1cup fresh spinach, baby variety


  • Preheat oven to 375°F.
  • Place flatbread on a baking sheet; bake for 2 minutes. Remove from oven; sprinkle with mozzarella. Layer with pears and Canadian bacon; sprinkle with gorgonzola and spinach.
  • Bake until heated through, 4-5 minutes.